Legal
Terms & Conditions
Last updated: July 22, 2026
These Terms & Conditions (“Terms”) govern your access to and use of Memoir’s mobile app, website, and related services (the “Services”). By creating an account, joining a film, or using the Services, you agree to these Terms.
1. Who we are
Memoir is a collaborative disposable-camera experience for events. Hosts create films; guests capture limited shots; photos may remain hidden until a chosen reveal time.
2. Eligibility
You must be at least 13 years old (or the minimum age required in your country) to use Memoir. If you use Memoir on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
3. Accounts
Hosts sign in with Apple or Google. You are responsible for activity under your account and for keeping your sign-in method secure. Provide accurate information and notify us of unauthorized use.
4. Films, invites, and guests
Hosts set film titles, timing, reveal rules, guest limits, and shot limits. Guests may join via link or QR code. You agree not to share invite links in a way that enables abuse or unauthorized access.
Hosts are responsible for obtaining any consents needed for event photography in their jurisdiction and for how guest content is used after the film develops.
5. Your content
You retain ownership of photos and text you upload (“User Content”). You grant Memoir a worldwide, non-exclusive, royalty-free license to host, store, display, reproduce, and distribute User Content solely to operate and improve the Services (including showing content to film participants and generating previews).
You represent that you have all rights needed to upload User Content and that it does not infringe others’ rights or violate law.
6. Acceptable use
You agree not to:
- Upload illegal, harmful, hateful, pornographic involving minors, or abusive content
- Harass, impersonate, or invade others’ privacy
- Attempt to bypass shot limits, reveal timing, or security controls
- Scrape, reverse engineer, or disrupt the Services
- Use Memoir for spam or unauthorized commercial solicitation
We may remove content or suspend accounts that violate these Terms.
7. Purchases
Some film capacities or features require a one-time in-app purchase processed by Apple or Google. Prices may change. Purchases are subject to the platform’s refund and billing rules. Unless required by law or platform policy, fees are non-refundable once a paid film has been created or used.
8. Intellectual property
Memoir’s name, logo, design, software, and branding are owned by us or our licensors. You may not copy or use them except as needed to use the Services.
9. Disclaimers
The Services are provided “as is” and “as available.” We do not guarantee uninterrupted access, perfect photo quality, or that content will never be lost. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of liability
To the fullest extent permitted by law, Memoir and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of photos, profits, or data. Our total liability for any claim relating to the Services will not exceed the greater of (a) the amounts you paid us for the Services in the 12 months before the claim or (b) USD $50.
11. Termination
You may stop using Memoir at any time. We may suspend or terminate access if you violate these Terms or if we discontinue the Services. Provisions that by nature should survive (including licenses already granted to display shared content, disclaimers, and liability limits) will survive termination.
12. Changes to the Terms
We may update these Terms. Continued use after changes become effective constitutes acceptance of the updated Terms. Material changes will be indicated by updating the “Last updated” date on this page.
13. Governing law
These Terms are governed by the laws applicable in your primary place of business for Memoir’s operating entity, without regard to conflict-of-law rules. Courts in that jurisdiction will have exclusive venue, except where prohibited by consumer protection law.
14. Contact
Questions about these Terms? Email legal@memoir.app.
Also see our Privacy Policy.